Offshore Back Office Solutions in the Philippines
Streamline Operations and Reduce Overhead Costs
Delegate administrative, data management, and operational tasks to skilled professionals in the Philippines. We provide fully managed back-office support solutions designed to optimize your internal workflows and drive efficiency.
OFFSHORE BACK OFFICE SOLUTIONS PHILIPPINES
Offshore Your Back Office to the Philippines
Free Your Team to Focus on Growth
Stop paying premium onshore rates for processing, admin, and compliance work that does not need to happen locally. Dedicated Philippines-based back office professionals, fully managed, at 50 to 70% lower cost than hiring in Australia or the UK.
SERVING BUSINESSES IN
- 🇦🇺 Australia
- 🇬🇧 United Kingdom
- 🇵🇭 Philippines (on-ground)
WHY THE PHILIPPINES FOR BACK OFFICE
The world's most trusted destination for offshore back office outsourcing
Australian and UK businesses have been offshoring back office operations to the Philippines for over two decades. High literacy rates, English as an official language, strong process discipline, and a deeply experienced BPO workforce make the Philippines the go-to destination for companies that need accuracy, speed, and reliability from their offshore team.
Average Cost Savings
Offshoring back office roles to the Philippines typically reduces labour costs by 50 to 70% compared to equivalent local hires in Australia or the UK, without any drop in accuracy, output quality, or professional standards.
English Proficiency
English is a co-official language in the Philippines and the standard language of business, administration, and education. Your offshore back office team communicates clearly, writes accurately, and understands your documents and processes from day one.
BPO Professionals Available
The Philippines employs over 1.4 million BPO professionals, many of them specialists with years of experience in finance, admin, HR, and data roles serving Western markets. The talent pool for back office functions is deep and well-established.
Years Serving Western Markets
Philippine back office professionals are experienced in AU and UK processes, standards, and regulatory environments. Many have worked with Australian and British businesses for their entire careers, and that familiarity shows in fewer errors and faster onboarding.
BACK OFFICE FUNCTIONS WE COVER
Every back Office function your business runs, handled offshore
Whether you need to offload a single function or rebuild your entire back office around a Philippines-based team, we source, vet, and manage the right professionals for your processes and your compliance requirements.
Bookkeeping and Accounts
Experienced Philippines-based bookkeepers and accounts officers managing your day-to-day financial records. Accounts payable, receivable, bank reconciliations, and month-end reporting, handled accurately and on time.
Data Entry and Processing
High-accuracy data entry, document processing, and database management. Your offshore data team works to defined quality standards, with dual-entry verification and error rate tracking built into the workflow from day one.
HR and Payroll Administration
Payroll processing, employee record management, leave administration, onboarding coordination, and HR reporting. Your Philippines HR admin team works within your existing HRIS and payroll platform, following your local compliance requirements.
Document Management
Document scanning, indexing, filing, retrieval, and archiving. Your Philippines document team maintains a clean, searchable document system and processes incoming paperwork to your defined naming conventions and retention policies.
Compliance and Reporting
Regulatory reporting, compliance monitoring, and audit preparation support. Philippines-based compliance officers experienced in assisting AU and UK businesses with reporting obligations, documentation requirements, and risk registers.
Procurement and Order Processing
Purchase order creation, supplier coordination, invoice matching, and order tracking. Your Philippines procurement team keeps your purchasing process moving, reducing delays and ensuring every transaction is documented and reconciled.
HOW IT WORKS
Your offshore back office team live in as few as 14 days
We handle the entire setup so your back office functions move offshore cleanly and without disruption. No entity in the Philippines required, no HR admin on your end, and no recruitment cycle to manage.
Process and Role Discovery
We take a detailed brief covering which back office functions you want to offshore, the volume and frequency of tasks, the software and systems involved, and any compliance or confidentiality requirements specific to your industry.
Candidate Sourcing and Vetting
We tap our pre-screened network of Philippines-based back office professionals with experience in your specific function. Every candidate is background-checked, reference-verified, and assessed for accuracy and process adherence before reaching your shortlist.
You Interview and Approve
Meet your shortlisted candidates and conduct your own practical assessment. You make the final decision. Nobody joins your back office team without your direct approval, keeping you in full control of who handles your business operations.
Managed Onboarding and Go-Live
We manage all employment contracts, payroll, compliance, equipment, and internet. Your offshore back office professional is set up in your systems and handling real work within 14 business days of your approval, with ongoing HR management handled entirely by us.
TIMEZONE ALIGNMENT
Manila overlaps AU business hours and covers UK morning workflows
Philippine Standard Time (UTC+8) aligns naturally with Australian eastern business hours, making daily handoffs, progress checks, and real-time collaboration straightforward for AU-based businesses offshoring back office functions.
For UK clients, Philippines professionals on a morning or standard shift deliver completed back office work before your team’s lunch break, with a second shift option available to overlap with UK afternoon hours for time-sensitive processing.
YOUR LOCATION
BUSINESS HOURS
MANILA OVERLAP
🇦🇺 Sydney (AEDT)
9am to 5pm AEDT
7 to 9 hrs direct
🇦🇺 Melbourne (AEDT)
9am to 5pm AEDT
7 to 9 hrs direct
🇦🇺 Perth (AWST)
9am to 5pm AWST
Full overlap
🇬🇧 London (GMT)
9am to 5pm GMT
Morning shift
🇬🇧 London (BST)
9am to 5pm BST
Morning shift
LOCAL VS OFFSHORE BACK OFFICE
The case for offshoring your back office to the Philippines
Back office roles are among the highest-cost functions to run locally in Australia and the UK when you account for salary, overhead, and management time. Offshoring these roles to the Philippines delivers the same output at a fraction of the cost, freeing your onshore team to focus on higher-value work.
Local Back Office Hire (AU / UK)
- $55,000 to $80,000+ per staff member annually
- Superannuation, NI contributions, and statutory leave costs
- Office space, equipment, and IT overhead
- High turnover in admin and processing roles
- Scaling headcount is slow and expensive during peak periods
Philippines Back Office via UpraisIT Philippines
- 50 to 70% lower total cost per back office role
- Employment, payroll, and statutory benefits fully managed
- Equipment and internet provisioned, no office overhead
- Stable, career-focused professionals with low attrition
- Add or reduce headcount quickly as business volumes shift
INDUSTRIES WE SERVE
Offshore back office solutions across AU and UK sectors
We staff back office professionals for businesses across a wide range of industries. Our vetting process is tailored to the processing standards, terminology, and compliance environment relevant to your sector, so your offshore team is productive from week one.
- 💴 Financial Services and Accounting
- 🏥 Healthcare and Allied Health
- 🏢 Property and Real Estate
- 🛒 Retail and eCommerce
- 🚚 Logistics and Supply Chain
- 💰 Insurance
- ⚡ Energy and Utilities
- 🏛 Professional Services
- 📡 Telecommunications
- 📚 Education and EdTech
- 🍽 Hospitality and Travel
- 🔧 Construction and Trades
COMMON QUESTIONS
What AU and UK businesses ask before offshoring their back office
We implement signed confidentiality agreements, role-based access controls, device management policies, and screen capture restrictions configured to your data classification requirements. For regulated industries such as financial services or healthcare, we tailor controls to align with the Australian Privacy Act, UK GDPR, or sector-specific standards before go-live.
Yes. Your Philippines back office team works in whatever platforms you use, including Xero, MYOB, QuickBooks, SAP, Microsoft 365, Salesforce, or any other cloud-based system. We provision equipment and secure internet, and your staff are set up under your own accounts and access controls.
We implement defined accuracy targets, dual-entry verification for high-stakes data, daily output review, and error rate reporting. Your offshore team operates to documented process guides that your onshore team reviews and approves before go-live, with a structured training period built into the onboarding timeline.
No. We act as the employer of record for all your Philippines-based staff, handling local employment law, statutory contributions, tax compliance, and HR administration. You get the benefits of a dedicated offshore team without any of the legal complexity of setting up a foreign entity.
We run a structured transition program: your onshore team documents current processes and we train your Philippines staff in parallel before handover. This typically runs for two to four weeks depending on complexity, and is designed to protect continuity and catch errors before full transition.
You assess and approve every candidate before they start. If a placement does not meet expectations within the first 90 days, we source and onboard a replacement at no additional placement cost. We also maintain employment continuity and handover documentation so any transition is managed with minimal disruption to your operations.
Ready to offshore your back office to the Philippines?
Talk to a specialist. We will walk you through the functions that make the most sense to offshore first, current candidate availability for your roles, realistic cost savings, and what a 14-day go-live actually involves for your business. No obligation.
No commitment · Response within 1 business day
How We Can Help You?
Each client has its own needs. As a B2B enterprise, we put a lot of effort to know your business needs well enough to offer you tailor-fit solutions that best meet your requirements.
CX & Marketing
Customer Service
Telesales
Live Chat Support
Community Moderation
Search-Engine Optimization
Social Media Marketing
Email Marketing
Content Marketing
ICT & Creative
IT Support
Web Design
Website Development
Software Development
Graphic Design
Animation
Motion Graphics
Video Editing
Storyboards
QA / Testing
Media, Games and Entertainment
Admin & Backend
Data Processing
Bookkeeping & Accounting
HR Support
Medical Billing
Insurance Support
Lawyer & Paralegal
Real Estate
Management & Administration
Design & Engineering
Engineering
CAD Creation & Conversion
Quality Estimation
Architects
Logistics & Transport
Staffing and Recruitment
Who We've Worked With
